The Automated Barista: Is this Really Future of Coffee?

Recently, a friend sent me an article about a new automated coffee machine and the threat it poses to Starbucks baristas (and other baristas around the world). A company called Briggo, based in Austin, Texas, has come out with a machine it claims makes better, more consistent coffee than even the best barista champions. The article implied that by removing the inconsistencies and hassles that come with human baristas, machines like the Briggo may replace the barista position someday.

Reading through the article, my reactions were mixed. The first one was, “That’s crazy, you’ll never replace baristas with a machine,” but then I sat down and tried to more calmly think through what evolving technology might mean for the coffee industry.

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Bikes, Brakes and Culinary Liberties

If someone created a list of signs that Portland is starting to grow on you, one of them would have to be, “You spend more time on your bike than in your car.” That describes me, at least when the weather is good (true Portlandians commute by bike in the rain, but I’m not there yet). Portland prides itself as a bike-friendly city, with lots of trails and designated biking streets (complete with sharrows!) that fill up with bicycles during the morning and afternoon commutes.An aspiring bike commuter

Traveling around Portland by bike is invigorating. Similar to walking, when you’re on a bike, you get to experience the sights, sounds, and smells of the city at a much more intimate level than you would if you were in a car (a good thing, until you get stuck behind a garbage truck). Riding in traffic provides an adrenaline rush because you are moving pretty fast without much to protect you. Lurking in the back of your mind, especially when you’re riding fast, is that you could crash at any time, and hitting the pavement hurts. Believe me.

Since I started biking in Portland two years ago, I’ve wrecked twice. The first time, I was hit by a car (yeah, that was fun). Riding up Naito toward the Hawthorne Bridge in the bike lane, a driver forgot to check her blind spot before pulling into a parking space, and unbeknownst to her, she had to go through me to get there. Fortunately, the crash was more of a sideswipe than a full-on collision. Plowing through her right side mirror, I bounced up onto the curb and landed on my side. We were both lucky, as I came away with nothing more than a few scratches on my foot, and she came away with no insurance claims from me. She seemed more traumatized by the collision than I was.

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Five questions for….Bernie Diveley, Barista at Coffee Division

Note: “Five Questions for…” is a new article series, consisting of short Q&As to help you get to know the people who work in and around coffee. I send the person ten questions, and he or she gets to pick five to answer (in this case, Diveley chose to answer more than five). Some will be in Portland, others elsewhere. Responses may be edited for grammar, clarity and, if necessary, brevity.

Bernie Diveley works as a barista at Coffee Division, the flagship café for 5 Points Coffee Roasters, at SE Division and 35th Place. Coffee Division is one of my regular stops in Southeast PDX (I wrote about half of my book there). A burgeoning coffee enthusiast, Diveley always seems to have a smile on his face to greet customers. He doesn’t seem to mind answering my coffee questions, and once helped me out by loaning me a coffee documentary on DVD. Originally from Los Angeles, Diveley first came to Portland in 2007.Diveley in action

How did you get into coffee?

When I moved to Portland I quickly realized how much coffee was a part of this city.  I got hired at Peet's on Hawthorne and after having my first natural processed Ethiopian my view of coffee completely changed.  I then worked at Lone Pine Coffee Roasters in Bend for a couple years and I was really able to work on my skills as a barista.

What is your most memorable coffee experience?

My first tasting note when cupping. Snickers!

Who are your biggest influences in coffee?

Duane Sorenson, Geoff Watts, Peter Giuliano, James Hoffman, James Freeman, Paul Katzeff, Michael Phillips and Tom Owens.

What is your specialty as a barista?

My specialty as a barista is remembering to give thanks before pulling a shot or steaming milk. I realize that I'm at the end of a long chain and I know a lot of work went into that chain.  There's a lot to be thankful for when making a drink. The fruit itself, the farmers, the cows, all the harvesting, processing and shipping, the machines, the water, my health. And I respect the customers time and the money they give for a memorable coffee experience.

What do you do when you’re not serving coffee?

Drumming!

What’s your hidden superpower that few people know about?

I do pull ups, push ups and sit ups everyday.  SSHHH...

Where did your last best shot come from (other than at your own shop)?

Flight of Heart espresso from Either/Or (in Sellwood).

What’s the best beer in Portland?

Laurelwood.  Free Range Red – Malty, or Workhorse IPA  - Hoppy

What’s your dream job?

Drummer in a jazz band, like Mel Brown.

And the result

Christopher David Experience Design – the Next Generation of the Multi-Use Space

On hot summer days, now a distant memory, the Pearl District’s Jamison Square teems with activity. From miles around, the park’s wading pool attracts parents who bring their kids to cool their toes and survive the heat. Joyful shrieks of children splashing and frolicking in the water echo off the walls of nearby condos and fill the open space.

When autumn arrives, the pace of activity slows. Pedestrians saunter through the square, holding on to the season’s waning moments of sun and warmth. Leaves turn golden, bathing the plaza with amber in the afternoon light. Streetcars rumble past on schedule, the metal of the steel rails screeching under the weight of the wheels. Sharply-dressed women strut by in heels, slowly, to make sure they are seen. Fit, toned joggers in short shorts and tight tees bounce along the boardwalk. Curious kids clamber up the park’s granite bear, testing their bravery as they climb to the top of the statue before leaping off, like chicks taking their first plunge from the nest. Toddlers wobble along the top of the tan stone wall that splits the square, their mothers leisurely following behind, pushing high-dollar strollers with one hand, and holding smartphones to their ear with the other. Benches surrounding the park fill up with friends, neighbors, and nappers.

Amidst this activity, a new café sits on the northwest corner of the square, waiting to be discovered. The name on the door says Christopher David, Interiors | Floral | Café (CDExD). The shop is a unique concept, a multi-use space that combines the diverse interests and talents of its three owners: Chris Giovarelli (whose first and middle names adorn the door), an interior designer, Cosmin Bisorca, a flower and finance specialist, and Kevin Nichols, a former barista at Nuvrei and Water Avenue Coffee, who oversees the coffee side of the business. I stopped in and was able to chat with Nichols, who shared the story behind the company.

First and foremost, CDExD is dedicated to beauty. The company started out as strictly a design firm, founded by Giovarelli in 2012. Looking to grow the business, Giovarelli knew he needed to get his work in front of the public. “Chris wanted a storefront to showcase his design and have it be a place to show the actual work that he does in people’s homes and businesses,” Nichols told me. “In doing that, we saw the opportunity to have a revenue stream from a small café inside the store, as well as the floral area. We decided to put all three of those together to have it work.”

The three-in-one concept adds an interactive vitality to a space that would otherwise be limited to shoppers quietly perusing furniture and other fixtures. “It’s kind of a collision of worlds—the designer meets the barista meets the floral designer. We all came in under one roof to create a beautiful experience.” said Nichols, adding, “There’s not many places you can go where you can buy a bouquet, a latte, and a sofa.”

The Coffee Business

Naturally, I was curious about the coffee side of the business, so I asked Nichols to share his story too. Originally, from the D.C./Northern Virginia area, Nichols came to Portland in 2007. With a degree in geology from the University of South Carolina, Kevin worked in an environmental testing lab, but he found his job unfulfilling (being holed up in a lab all day did not lead to much human interaction). Outside the lab, he discovered for the first time that coffee could taste good. “Coming here, I first noticed all the latte art, and I was just fascinated by it,” he said. Nichols spent a year abroad in London, during which he decided to switch career paths and get into the coffee business. To get a head start on his new life, Nichols took an intensive course at the London School of Coffee that covered a gamut of topics, from roasting to pulling shots to latte art.

Back in the Rose City, Kevin found a barista job at Nuvrei, where was trained by Matt Higgins, Coava Coffee’s owner (at that time, Nuvrei was a Coava wholesale account). From Nuvrei, Nichols moved to Water Avenue Coffee. When he interviewed for the Water Avenue position, Kevin was clear about his ultimate intentions. “I was honest with them,” he said. “I said my dream is to open up my own place. That’s what I want to do in the next couple years.” That was fine with Milletto and Smyth, who look to hire employees with enthusiasm for coffee, even if it causes them to lose them when they leave to do their own thing.

Less than a year later—much sooner than originally planned—Nichols became a partner in the new business. “I was a little daunted about starting my own place, completely on my own,” Nichols said. “Then this came up—not only the opportunity to work with other people, but to work with friends.” When Nichols told Milletto and Smyth he was leaving to start the new business, they encouraged him to go for it and offered their support.

Click here to see a few more photos of the shop.

Perhaps unsurprisingly, the café serves Water Avenue Coffee. Nichols says his choice of coffee was an easy one. “I love the company and the coffee” he explained. “I spent close to a year working there and I just fell in love with the product and the people who work there. I wanted to bring their coffee to the Pearl and I wanted to put their coffee in a beautiful place.”

CDExD is the fourth café to have inhabited the Jamison Square location during the five years I have been in Portland, so I asked Nichols how the new business would be successful where others were not. He said the mix of talents and the experience of the owners gave CDExD an advantage. In addition to selling goods and services, the puts on several classes each month, in home decoration, floral arranging, and coffee (Nichols will be teaching a class on how to brew a pourover at home the next one will be Wednesday, October 23, at 7:00pm. Details about the classes can be found on the company website). CDExD does design and flowers for events as well. The diverse offerings are intended to complement each other.

Time will tell how the three-in-one model works as a business, but Christopher David makes a pleasant stop in the north end of the Pearl. Between the furniture, the flowers, and the coffee, the shop is like a little bit of Paris in the heart of the Pearl. It combines the elegance of the Champs-Élysées with elements of third wave coffee, such as the low counter and the open coffee bar, where baristas make drinks in full view of the customers. I might never have a living room as nice as the showroom floor, but I will happily sit at a table and enjoy the setting for the price of un café.

Vitals
Address: 910 NW 10th, Portland, OR 97209 (map)
Hours: Monday-Saturday 7am-6pm
            Sunday 8am-5pm
Phone: 503-206-8226
Coffee: Water Avenue
Recommendations? Take your drink and sit outside on a sunny afternoon
Wi-Fi? Yes
Website: CDExD.com 

Video Friday: Unicorn-Free Coffee and Why the Government is Not like a Business

Certifiably Strange (and funny)

A couple videos to help you pass those last few hours of work before the weekend:

First, a link to this video arrived in my inbox last night from Jonathan Sellwood. Rest assured, there won’t be any unicorns in your coffee if you get it from Cellar Door.  

[Side note: Doesn’t Cellar Door’s Jeremy Adams (featured in the video) remind you of Jay Leno?]

Is Government like Business?

The second video is relevant to the battles currently happening in Washington, D.C., over the budget and the debt ceiling. The two main parties have starkly different visions for the role of the government. One sentiment that comes from the Republican side is that government should be run more like a business: “The government spends too much! It should have to balance its budget, just like I do with my business!

This idea might seem logical, but the reality is a little more complicated. The video below, from OnlineMBA.com, talks about three ways government is different than a business.

Agree?

Disagree?

Thoughts?